Shipping policy
Shipping Policy
Last updated: August 6, 2024
At EmergencyFoodAccess.com, we aim to provide our customers with convenient and efficient order fulfillment. Please read our Shipping Policy carefully to understand how your order will be processed and delivered.
Pickup Location
All orders placed through EmergencyFoodAccess.com are the responsibility of the customer to pick up at the designated pickup location. We do not offer delivery services at this time.
Order Notification
Once your order is ready for pickup, you will be notified by the pickup location via email, phone, or text message. This notification will include the available times and days for you to collect your order.
Pickup Instructions
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Notification: You will receive an email, phone call, or text message from the pickup location when your order is ready for pickup. Please ensure that your contact information is up to date to avoid any delays in notification.
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Pickup Availability: The notification will include specific times and days when the pickup location is open and available for order collection. Please plan to pick up your order within this timeframe.
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Identification: Bring a valid form of identification and your order confirmation when you arrive at the pickup location to ensure a smooth and efficient pickup process.
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Assistance: If you have any questions or need assistance regarding the pickup, please contact us or the pickup location directly using the contact details provided in your notification.
Responsibility
It is the customer’s responsibility to pick up their order at the specified location within the provided timeframe. Orders not picked up within the designated time may be subject to cancellation or additional fees.
Contact Us
If you have any questions or need further assistance regarding our Shipping Policy, please feel free to contact us at:
- Email: support@emergencyfoodaccess.com
- Phone: 253-224-7624
Thank you for choosing EmergencyFoodAccess.com. We appreciate your understanding and cooperation.